Understanding our process: What to expect when you work with us

At Timber Technology, one of the questions we’re asked most often is: “How does the process work?”

Whether you are planning bespoke built in wardrobes, a custom staircase, or a full kitchen renovation, we’ve developed a streamlined process to ensure your carpentry project runs smoothly from start to finish. We believe in transparency, communication, and making the experience as easy and enjoyable as possible for you.

Understanding our process: What to expect when you work with us, Timber Technology

 

Here’s how it works:

1. The Enquiry

It all starts with a quick email or phone call. Tell us a bit about your project, what you’re looking for, where you’re based, and any initial ideas or inspiration you may have. You don’t need to have all the details just yet; we’ll help with that part.

Understanding our process: What to expect when you work with us, Timber Technology

2. Guide Price

Once we have a general idea of your project, a member of our team will provide a guide price. This isn’t a formal quote just yet, but it gives you a realistic idea of what your project might cost based on similar work we’ve done in the past. It’s a helpful first step in making sure we’re aligned on budget and scope.

Understanding our process: What to expect when you work with us, Timber Technology

3. Home Visit & Site Assessment

If the guide price works for you, the next step is to arrange a home visit. This is where we really get into the detail. We’ll measure the space, discuss materials, finishes and design options and talk through any specific requirements you may have. It’s also a great opportunity for you to ask any questions.

Understanding our process: What to expect when you work with us, Timber Technology

4. Formal Quotation

After the home visit, we’ll provide you with a formal quotation. This includes a detailed breakdown of the work, timeline, materials and final cost.

On acceptance of the quote a 25% deposit will be required.

Understanding our process: What to expect when you work with us, Timber Technology

5. 3D Drawings

Once you’re happy to move forward, we’ll schedule your project in and begin the exciting part: bringing your vision to life with high quality craftsmanship and attention to detail. Our talented team will create accurate CAD drawings which will be sent to you for approval. Once you are happy with the drawings and they are signed off a further 25% payment is required.

Understanding our process: What to expect when you work with us, Timber Technology

6. The Manufacturing

All manufacturing takes place in our dedicated workshop in Fleet, Hampshire.

Our skilled and meticulous team handles every aspect of the build with care and precision, using high quality materials and craftsmanship you can rely on.

Understanding our process: What to expect when you work with us, Timber Technology

7. The Installation

Once your project is ready, we’ll agree on a convenient date for installation.

Please note:
A 45% payment is required 5 working days before your installation date.

During installation, our team works respectfully in your home, keeping things as neat and tidy as possible while ensuring a flawless fit and finish.

Understanding our process: What to expect when you work with us, Timber Technology

8. The Aftercare

After installation is complete, we’ll do a final walk-through and address any small adjustments (snagging). Once everything is perfect, we’ll send you the final invoice for the remaining 5% of the total cost.

Understanding our process: What to expect when you work with us, Timber Technology

At Timber Technology our process is built around quality, reliability, and keeping you in the loop every step of the way.

If you’re thinking about a new project, we’d love to help bring it to life.

Contact us today for a free design consultation.

Getting started is easy—just send us an email or give us a call with a few details about your project. You don’t need to have everything figured out yet. We’ll guide you through the rest.

We break payments into four stages:

  • 25% deposit upon acceptance of the formal quotation

  • 25% when you approve and sign off on the CAD drawings

  • 45% five working days before installation

  • 5% after final adjustments are made and the project is complete

Yes! After you’ve accepted the quotation, we’ll create detailed 3D CAD drawings for you to review and approve. This ensures everything is exactly as you envision it before we begin manufacturing.

Timelines vary depending on the size and complexity of your project, but after the initial enquiry and guide price, we’ll provide a clear schedule in the formal quotation. From design to installation, we’ll keep you informed every step of the way.

We understand that every project is different.

We are flexible with our approach and happy to accommodate any specific requirements.

Please call 01252 763306 if you would like to discuss your project in more detail.

RELATED POSTS

2025-04-22T10:18:58+01:00
Go to Top